Head of People and Culture

 Embedding Business Partnering

• Oversee and coach the People Team (and to personally deliver where required) on an effective business partnering approach, including: 

• Developing a thorough understanding of the Foundation and relevant business areas and their strategic plans. 

• Building effective relationships with leadership teams of designated business areas to provide insights into people management strategies.

 • Developing plans and implement tailored people management interventions to support business areas to achieve their strategic aims. 

• Working with business leads to identify skills and capabilities needed currently and in the future and proactively working with the Talent Management Hub to ensure that talent is acquired, developed and managed so that emerging and planned people and business needs are responded to. 

• Using data and other metrics to identify trends and monitor progress. 

• Ensure that the People Team proactively work with their business areas to manage staff and implement early and effective interventions to prevent employee relations issues escalating unnecessarily. 

People Operations 

• Work across the employee lifecycle to develop a best-in-class employee experience. 

• Ensure that all relevant aspects of the employment relationship are informed by policies and processes which are fit for purpose, comply with legislation, reflect best practice and support the Foundation’s strategy and culture development. 

• Contribute to the Charity’s strategic approach to DEI (working with the DEI Lead) and work to actively embed practices which promote diversity, equity and inclusion across the Charity’s approach to people and HR processes. 

• Ensure that pay and reward processes and effectively designed and managed to provide value for money, attract the right candidates and is motivational for employees. Ensure this is reviewed with external and internal benchmarking on a regular basis. 

• Ensure that the Foundation’s pension scheme is managed effectively, including administering regular reviews. • Lead on the ongoing measurement of employee engagement through in- depth and pulse employee opinion surveys and action planning activities; ensuring that plans are implemented and progress monitored. 

Advice and Support 

• Advise the Leadership Team on HR policy and other HR matters. 

• Coach the People Team to and personally case manage complex employee relations cases, including tribunals - liaising with line managers, the Chief People Officer, and relevant legal advisors to make sure that the Charity’s reputation and interests are protected at all times. 

• Act as a point of contact for employees to discuss confidential matters or grievances. Systems and processes 

• Oversee the People Team to ensure that the capability of all People technology solutions is maximised, including the use of automation and that all new systems are effectively implemented and maintained

 • Ensure that all administrative processes are designed to be robust and accurate with the aim of supporting management processes; providing a positive employee experience; and, for the production of management information. 

• Ensure that effective systems, checks and balances are in place for the accurate and timely processing of payroll and pensions each month. 

• Ensure the collation of good quality data across all activities and develop metrics and evaluation processes to measure effectiveness. 

• Draft ad hoc and routine reports in relation to the People & Culture strategy.

 • Responsible for the development and delivery of the People Team management information and corresponding dashboards