Product Development Lead

Closing date

26 May 2024

Employment type

Permanent

Salary

£37,332 - £42,099 / year

This role will join a vibrant and ambitious fundraising team made up of; major giving, trusts and foundations, prospect research, individual giving, community, events, legacies, innovation and supporter experience. The team’s mission is to raise income for our three hospitals to enable them to continue their vital work. This role will make a huge difference in helping us do that.

As part of a multi-faceted and busy fundraising team, the Product Development Lead will take a significant role in strategically planning and delivering a portfolio of fundraising products to raise funds for Guy’s and St Thomas’ Charities

This role will identify opportunities that align with our strategic vision for innovation and lead the way in insight gathering, ideation, prototyping and testing to ultimately develop fundraising propositions which will raise funds to improve the lives of those we support.

This role will lead on the creation, development and delivery of supporter fundraising products aimed at increasing income and diversifying our funding base. You’ll liaise with stakeholders across our three charities, from front-line staff within the NHS to directors and the senior leadership team, to socialise innovation principles and gain support for innovation workstreams, and you’ll collaborate with teams from all corners of the partnership to identify, test and scale the best ideas.

Fundraising Innovation is part of the wider strategy across GSTT Charity. Whilst we are in the early stages of embedding innovation across the organisation, you will be part of a growing culture that will help shape, adapt and develop the organisation in the ever changing, fast paced world environment we work in.

Key Responsibilities

· Lead on the creation and development of new fundraising products within the events team.

· Collaborate with the Events Fundraising Manager to provide thorough analysis of products and events, ensuring that the relevant teams are regularly updated on all activity (coordinating information, reporting cross-team, etc.) and providing a clear strategy for the year ahead.

· Lead on new product development & continuous improvement sprints across public fundraising, including taking viable propositions through to pilot.

· To work closely with Managers and Leads within the department to ensure all opportunities for collaboration are maximised.

· To contribute to the wider fundraising team, taking a proactive approach to working in a high performing & collaborative team

· To manage budgets, milestones and KPIs to monitor and respond to performance.

· Provide clear innovation and project management to drive forward each stage of the project lifecycle.

· To establish, maintain and develop relationships with key stakeholders across our organisation and beyond, including agencies and contractors.

· To seek out innovative and agile approaches to working, adopting lean process and using supporter data to drive performance and supporter experience.

Work environment

The post holder should expect to:

o Work in a hybrid hot desk environment, generally working 2 days a week in the London office and three from home.

o Be responsible for the input and maintenance of databases and files relevant to the post requirements.

o Will occasionally be required to attend events in the evening and at weekends.

Skills, Knowledge and Expertise

· Experience of driving projects and/or teams to deliver agreed outcomes to a deadline

· Experience of using innovation frameworks for product development & continuous improvement.

· Experience of setting KPI’s, objectives and budgets. Tracking and monitoring targets, income and expenditure against budget.

· Experience of leading change and working in an agile environment.

· Experience of facilitating workshops both virtually and in person.

· Experience of working on multiple brands at one time.

· Understanding of the principles, theory and practice of new product development and experience of taking a product from idea to market.

· Relationship building expertise & ability to influence stakeholders across the organisation.

· Proven understanding of how best to use data insight and analysis to make decisions and inform actionable plans.

· Proven ability to time manage effectively and meet deadlines.

· Ability to interpret complex requirements and user needs and make recommendations of implementable solutions.

· Knowledge of Fundraising Regulation, Database and Facebook Fundraising.

· Collaborative and constructive working style with the ability to work well across teams.

· Strategic thinker with the ability to analyse data, identify opportunities, and develop actionable plans to achieve organisational goals.

· Highly organised, detail oriented, and capable of managing multiple priorities in a fast – paced environment.

· Willingness to work had and attend, where necessary commitments outside normal office hours.

Benefits

Up to 12% employer pension contributions
Annual personal development budget
Annual health and wellbeing personal allowance
Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
Health and wellbeing programme that offers optional free yearly health check-ups.
Support for healthy eating via fruit bowls and onsite lunch facilities.
Agile working, flexible hours, and supportive IT kit.
Shower facilities and bike lock area.
Generous annual leave (27 days + bank holidays)
Subsidies for glasses
Employee Assistance Programme

Apply now

Thanks for your interest in working with us. We’re working hard to ensure we recruit great people and minimise unconscious bias in our selection process. To support this, we use the Pinpoint platform, which anonymises applicants.

Apply now Download the job description

Register your interest

Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.

About us

As part of our team, you will work alongside talented people from a real mix of personal and professional backgrounds, in an environment where different perspectives and lived experience are valued and respected.

Working here

Together, we want to build the foundations of a society where everyone can stay healthier for longer.

Diversity, equity and inclusion

We believe better health for all is within our reach and by becoming a more diverse, equitable and inclusive organisation together we can achieve this.

Recruitment approach

There is immense power in diversity so we recruit and nurture talented people who think and act differently.